Redesigning Care: A How-To Guide for Hospitals and Health Systems Seeking to Implement, Strengthen and Sustain Telebehavioral Health

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Redesigning Care: A How-To Guide for Hospitals and Health Systems Seeking to Implement, Strengthen and Sustain Telebehavioral Health

Telebehavioral health expand access, improves outcomes and lowers costs.  By using the strategies, interventions, tools and resources in this Guide, your hospital and health system can provide better care to a large number of people who need behavioral health services, but do not have access to it. 

The strategies and interventions in this Guide are differentiated can be customized for use, whether your health care organization is starting a telebehavioral health program or strengthening or sustaining an existing one. 

Content in the Guide focuses on six success factors: 1) Leadership commitment 2) Organizational policies and clinical workflows 3) Staff education and training 4) Patient, family, and caregiver engagement 5) Measurement and 6) Community partnerships. 

If you are a behavioral health service line directors, clinician, manager or other front-line implementer, you will find valuable, actionable content in this Guide. If you are a hospital or health system executive, you will want to put this Guide in the hands of your health care teams.

Date of Publication: March 2019